Delivery policy

 

When products are shipped

Most often, your order will be shipped within two days of your order, but in exceptional situations it can be within a maximum of 5 days.
We ship on a schedule every Tuesday and Friday.
Shipping is done from our warehouse in Croatia.

From 07.12.2020 - 23.12.2020 we do shipping every day to minimize delivery time.

 

Does we ship internationally

 Yes, we currently ship anywhere into world

 

From where we are shipping?

We ship from Croatia

 

Shipping time

Mostly our products are delivered to the buyer anywhere in the world within 10 - 20 days. Of course, the world is big and there are no rules, sometimes it’s a lot faster, and sometimes it takes a little longer.
As the duration of shipping is not under our influence, we do not guarantee that your products will be delivered to you within 20 days, but we are only talking about the most common time interval required.

We certainly deliver each shipment via priority mail and with a tracking number, which gives security and speed for delivery.
 If you do not receive the shipment within 40 days, only then is it considered lost and then we start the process of searching for the missing package.
 In this case, you are entitled to a refund in the manner described in the refund policy.
 
 ** Until 31.10.2020 there was an additional charge for priority shipping and tracking ID. Shipments that are not sent as priority mail, the usual delivery time is 30 - 40 days. **